Welcome to our FAQ Page!
Here is where you can find answers to the most common questions asked by our customers! If you cannot find question you are looking for, click the search button, or send us an email at info@lustroitaliano.com. We'll be happy to help you!
 
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 Countertop Care

Countertop Care

Q: Where can I buy your product in california

A:

Lustro Italiano is available 24/7 on the internet.
you can call 1-800-341-0432 for a list of available local distributor or to become one if them.

Q: I received in the mail a postcard, with a coupon for 50% off. what does it mean and how i redeem it?

A: Your postacard coupon mean that you MUST buy 2 kits. the first kit for full price(and only the kit are included in the offer, not the single cleaner or polish), the second one is going to be 50% off.
You cannot use any other coupon with this offer (i.e. your shipping charges, athough you are in Charlotte, cannot be voided or discounted).
you cannot use this coupon at any of our reatil outlet (like blackhawk hardware store).

You need to enter the coupon code SUMMER06 after you enter 2 kit in the order, and the system will automatically remove 14,78$ from your order.
this offer ends july 31st 2006.

Q:

How often should I use the Lustro Italiano polish?



A:

The polish should be used on a weekly basis to restore the luster to your countertops and protect them against everyday use.

Q:

How often should I use the Lustro Italiano cleaner?



A: The cleaner can be used on a daily basis (even several times during the day).  It is the product you will use to cleanup everyday spills. It will clean everyday spills and leave a beautiful shine without damaging your counter
Q:

Can I use any countertop cleaner on my granite countertops?



A:

No. Typical cleaners contain harsh chemicals that may damage your granite countertops.

In addition, granite is often sealed with chemicals to add strength and fill in pores; certain chemical cleaners may erode these sealers.  Granite countertops are an expensive investment and it makes sense to use products design specifically for granite.

Q:

How should I apply the Lustro Italiano cleaner and polish?



A:

Just spray the cleaner on your countertop and use a paper towel to dry the counter.  The polish should be applied lightly and buffed to a shine with a cotton cloth. The same would apply to granite flooring but an old fashioned cotton string mop can be used for the polish.  Remember both products may make floors slippery initially, so be careful when walking on wet surfaces!

Q: Will certain foods, drinks or cleaners stain my stone countertop?

A: Granite and Marble are porous materials. Marble is actually 10 times LESS porous then granite. Although it would seem like a good idea to use Marble for a countertop, you need to take in consideration that marble is basically calcium carbonated. that means it will etch if in contact with any acid material. Acid is present in citruses, ketchup, sodas , etc. so all in all granite is a better fit for a kitchen countertop.
Q: Do i need to use a sealer on my countertop?

A:

A use of a good sealer is reccomended to maintain your countertop clean. Using the "Lustro Italiano Stone Polish" regularly, will allow you to avoid re-sealing yearly.



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